Privacy Policy

Nacalai USA, Inc. (hereinafter referred to as "We") takes your privacy seriously. Please read the following to learn more about our privacy policy.

1. Personal Information Collection and Use
   1. Information Collection
      We may collect some type of information such as your name, email address, phone number, address, etc., when you register, subscribe to our direct mail or contact us directly.
   2. Use of Personal Information
      We use personal information only for the following purposes:
      • Announcement of our products and service.
      • Provide information on quality and safety use of products.
      • Provide technical information on products.
      • Conducting customer survey of new products.
      • Invitation to seminars, lectures and publications.
      • Timely response to questions and requests.
      • Corresponding to administrative guidance and instructions.
   3. Information Sharing and Disclosure
      We do not rent, sell or share personal information about you with any other third party except under the following circumstances:
      We obtain your prior consent to disclose your personal information to a trusted third party.
      We are required by laws or regulations to disclose your personal information.


2. Confidentiality and Security
   We make effort to protect personal information from illegal access, disclosure, loss or damage through constructing secure corporate information management system and through employee education as well as maintaining accuracy of such information.


3. Compliance with Laws and Regulations
   We comply with related laws and regulations of personal information.


4. Changes to this Privacy Policy
   We may update this privacy policy. We will review and make efforts to improve our compliance program including this privacy policy on a regular base. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address you provided in your Nacalai account or by providing a prominent notice on our site.


5. Familiarize our policy
   We make effort to familiarize our employees with our privacy policy.


6. Questions and Complaints
   We respect individual rights to personal data. When asked for confirmation or collection of your personal data in our database, we respond to such inquiry to a reasonable extent upon confirming individual identification.
   If there is an error or a change in your personal data that we collect, we will respond to such request upon confirming individual identification.
   If you have questions or suggestions, please contact us at:
   
   Nacalai USA, Inc.
   6625 Top Gun Street, Suite 107
   San Diego, CA 92121, USA
   Email: Email Us